These Terms and Conditions constitute a legally binding agreement between you and janibet. By registering an account or using any service on janibet.app, you confirm that you have read, understood, and agree to be bound by all provisions set out below. Please read this document carefully before using the platform.
A plain-language summary of the most important points — always read the full terms below
You must be at least 21 years of age to register and use janibet. Age verification is mandatory. Accounts found to belong to under-age users will be closed and all funds returned minus any bonuses claimed.
Each individual may hold only one active janibet account. Duplicate accounts are strictly prohibited and will result in immediate suspension, forfeiture of all pending bonuses, and possible closure of all associated accounts.
All bonuses are subject to wagering requirements stated at the time of offer. Bonus funds cannot be withdrawn until wagering conditions are fully met. Specific terms apply to each individual promotion.
Identity verification (Know Your Customer) is required before any withdrawal is processed. janibet complies with international anti-money laundering regulations. Document submission is handled securely via encrypted upload.
All transactions are processed in PKR via JazzCash, EasyPaisa, and linked Pakistani bank accounts. Withdrawals are returned to the same payment method used for deposit. Processing times and minimum amounts apply.
janibet provides deposit limits, loss limits, session reminders, and self-exclusion tools. Players are encouraged to use these features proactively. Visit our Responsible Gaming page for full details.
In these Terms and Conditions, the following terms carry the meanings set out below unless the context requires otherwise:
By accessing the janibet Platform, creating an account, making a deposit, claiming a bonus, or placing any bet or wager, you confirm that you have read these Terms and Conditions in their entirety and agree to be legally bound by them. These Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, constitute the complete agreement between you and janibet governing your use of the Platform.
If you do not agree with any part of these Terms and Conditions, you must immediately cease use of the Platform and close your account. Continued use of the Platform following any published update to these Terms and Conditions constitutes your acceptance of the revised terms.
These Terms and Conditions were last updated on 1 January 2026. janibet reserves the right to amend these terms at any time. Material changes will be communicated to registered players via their registered email address or via a notification displayed upon login.
To register and use the janibet Platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the Platform:
janibet actively enforces the 21+ age restriction. Any account found to be held by a person under 21 will be immediately suspended. All deposits will be returned and all bonus credits and winnings will be voided. janibet cooperates with international regulators on underage access prevention.
Each individual is permitted to hold only one active janibet account. Opening or attempting to open more than one account — whether under the same or a different name, email address, payment method, device, or IP address — constitutes a serious breach of these Terms. janibet uses automated and manual detection methods to identify duplicate accounts. Where duplicate accounts are identified, janibet reserves the right to close all associated accounts, void all pending bonuses, and retain any winnings generated through the use of multiple accounts.
You are required to provide accurate, complete, and truthful information at the time of registration and to keep your account information up to date at all times. This includes, but is not limited to, your full legal name, date of birth, residential address, and contact details. janibet is not liable for any consequences arising from inaccurate information provided by the player, including delays or refusals of withdrawals.
You are solely responsible for maintaining the confidentiality of your janibet login credentials. You must not share your username or password with any other person. janibet will treat any activity conducted using your login credentials as activity carried out by you, and you will be held responsible for all transactions made via your account.
janibet is required under its international gaming licence to verify the identity of all players before processing withdrawals. janibet may request identity verification at any stage of the player relationship, including at the time of registration, prior to first withdrawal, or at any subsequent point as required by regulatory obligations.
Documents that may be requested include, but are not limited to:
Withdrawals will be held pending until satisfactory KYC documentation is received and approved. janibet aims to review KYC submissions within 48 hours of receipt of complete documentation.
All KYC documents are handled with strict confidentiality and stored in accordance with janibet's Privacy Policy. Documents are transmitted via 256-bit SSL encrypted connections and are not shared with third parties except as required by applicable law or regulation.
You are responsible for all activity that occurs under your janibet account. You must take all reasonable steps to prevent unauthorised access to your account, including using a strong, unique password and not logging in via shared or public devices where possible. If you suspect that your account credentials have been compromised or that your account has been accessed without your authorisation, you must notify janibet support immediately via live chat or by contacting [email protected].
janibet will not be held liable for any losses resulting from unauthorised account access where the player has failed to take reasonable precautions to secure their login credentials, or where the player has disclosed their credentials to a third party voluntarily or negligently.
janibet accepts deposits via JazzCash, EasyPaisa, Raast, 1LINK, HBL Bank transfer, UBL, and Meezan Bank. All deposits are processed in Pakistani Rupees (PKR). The minimum deposit amount is Rs 100. janibet does not accept cash deposits or payments via third-party agents.
Deposits made via JazzCash or EasyPaisa are typically credited to the player's account within 30 seconds of successful payment confirmation. Bank transfer deposits may take longer depending on the processing times of the sending institution. janibet is not responsible for delays caused by third-party payment processors or financial institutions.
You must only deposit funds that belong to you and that you are legally entitled to use for gaming purposes. janibet reserves the right to conduct additional checks on the source of deposited funds where required under anti-money laundering regulations. Depositing funds on behalf of another person is strictly prohibited.
janibet does not charge deposit fees on standard transactions. However, your payment provider may apply their own transaction charges. Please check with your JazzCash, EasyPaisa, or bank provider before transacting.
Withdrawals may only be requested after KYC verification has been successfully completed. The minimum withdrawal amount is Rs 500. Withdrawals will be processed to the same payment method used for the most recent deposit, in accordance with standard anti-money laundering return-to-source requirements.
janibet aims to process approved withdrawal requests within 24 hours of approval. Withdrawals to JazzCash and EasyPaisa wallets typically arrive within one hour of processing. Bank transfer withdrawals may take one to three business days depending on the recipient institution's processing schedule. Processing times may be extended during periods of high volume or where additional verification is required.
Winnings derived from bonus funds are subject to applicable wagering requirements before they become eligible for withdrawal. janibet reserves the right to withhold withdrawals pending satisfactory resolution of any investigation into suspected fraud, bonus abuse, or breach of these Terms and Conditions.
All bonuses, free bets, and promotional offers made available on the janibet Platform are subject to specific terms and conditions stated at the time of the offer. In the event of any conflict between a promotion-specific term and these general Terms and Conditions, the promotion-specific term shall prevail with respect to that promotion.
Unless otherwise stated in the specific promotion terms, all bonus funds are subject to a wagering requirement before withdrawal is permitted. The applicable wagering multiplier, eligible games, and time limits are stated in the promotion description. Wagering on certain game categories (e.g., low-variance table games) may contribute at a reduced rate to wagering requirement fulfilment, as specified per promotion.
janibet monitors bonus usage for patterns consistent with abuse, including but not limited to: using duplicate accounts to claim the same bonus multiple times; exploiting technical errors or loopholes in promotional mechanics; placing opposing bets to guarantee bonus withdrawal regardless of game outcome. Any account found to be engaged in bonus abuse will have all bonus balances voided and may be permanently suspended.
Bonus funds that are not used or wagering requirements that are not completed within the stated validity period will expire automatically. Expired bonus balances cannot be reinstated. janibet is not obligated to provide notice prior to bonus expiry beyond the terms stated at the time of the original offer.
All bets and wagers placed on janibet are subject to the specific rules applicable to the game or betting market in question. By placing a bet, you accept the rules of that game or market as displayed on the Platform at the time of betting. janibet reserves the right to void bets placed on markets where a technical or pricing error has occurred, provided this is done before settlement. In the event of a system outage or loss of connection during an active gaming session, janibet will endeavour to reinstate the session and all associated balances to the last confirmed server-side state. janibet's records shall constitute the authoritative record of all transactions and game outcomes in the event of any dispute.
The following conduct is strictly prohibited on the janibet Platform and constitutes grounds for immediate account suspension or permanent closure:
Where janibet determines that prohibited conduct has occurred, it reserves the right to close the account, void all balances (including real money and bonus funds), and report the matter to relevant regulatory authorities where required. Winnings obtained through prohibited conduct will not be paid out under any circumstances.
janibet reserves the right to suspend or permanently close any player account at its discretion, including where:
Where an account is closed due to a player breach of these Terms, janibet reserves the right to retain any bonus balance and winnings derived from bonus funds. Real money deposits not subject to dispute will be returned to the player's original payment method, subject to applicable KYC clearance and the deduction of any amounts owed to janibet.
Players who wish to voluntarily close their account for any reason may do so at any time by contacting janibet support. Voluntary closure requests are processed within 24 hours. Any remaining real money balance will be returned following standard withdrawal processing.
All content on the janibet Platform — including but not limited to the janibet brand name and logo, website design, text, graphics, game assets, software, user interface elements, promotional materials, and all other intellectual property — is owned by or licensed to janibet and is protected under applicable international intellectual property law. You may not reproduce, copy, distribute, modify, publicly display, or create derivative works from any content on the janibet Platform without the express prior written consent of janibet. Your right to access and use the Platform is a limited, non-exclusive, non-transferable licence granted solely for personal, non-commercial use of the gaming services made available.
To the fullest extent permitted by applicable law, janibet's total liability to any player in connection with their use of the Platform — whether in contract, tort, negligence, or otherwise — shall not exceed the total net deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.
janibet shall not be liable for any indirect, consequential, incidental, or punitive loss, including but not limited to loss of profits, loss of data, loss of opportunity, or reputational damage, arising from the use of or inability to use the Platform. janibet does not warrant that the Platform will be available continuously without interruption, error-free, or free from technical faults. Scheduled maintenance and unplanned outages may occur, and janibet will endeavour to restore service as promptly as practicable.
Nothing in these Terms and Conditions shall limit janibet's liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
janibet is committed to promoting responsible gaming among all its players. The Platform provides a full suite of responsible gaming tools accessible from every registered player's account dashboard, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion (temporary or permanent). The 21+ age restriction is strictly enforced at all stages of account use.
If you believe that your gambling is causing harm to yourself or those around you, we strongly encourage you to use janibet's self-exclusion tools immediately and seek support from a qualified counselling service. Full details of the available responsible gaming tools and support resources are available on our Responsible Gaming page.
Gambling involves real financial risk. Never gamble with money you cannot afford to lose. janibet's responsible gaming tools are there for your protection — please use them. If gambling is affecting your daily life, please seek help immediately.
These Terms and Conditions are governed by the laws of the jurisdiction in which janibet holds its international gaming licence. In the event of any dispute arising between you and janibet in connection with your use of the Platform, you agree to first contact janibet's customer support team to attempt resolution informally. janibet aims to respond to all formal dispute notifications within five business days and to resolve disputes within 28 days of receipt.
If a dispute cannot be resolved informally, it may be escalated to the dispute resolution body designated by janibet's licensing authority, whose decision shall be final and binding. You retain the right to pursue legal remedies available to you under applicable law at all times.
janibet reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, janibet will provide reasonable notice to registered players via their registered email address or via a prominent notification displayed upon login. The amended Terms and Conditions will be effective from the date stated in the update notice. Your continued use of the janibet Platform after the effective date of any amendment constitutes your acceptance of the revised Terms and Conditions. It is your responsibility to review these Terms periodically to stay informed of any changes.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or if you wish to raise a formal dispute, please contact the janibet support team. Our support team is available 24 hours a day, 7 days a week via live chat on the Platform.
Written correspondence may also be directed to our support team at the following address: [email protected] (plain text — not a clickable link).
janibet aims to acknowledge all written enquiries within one business day and to provide a substantive response within five business days of receipt.
For the fastest response, use the live chat feature available on any page of janibet.app. Our support agents are available around the clock and can handle account queries, withdrawal questions, and formal complaints directly.
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Must be 21 or older. Gambling involves financial risk. Please read our Responsible Gaming policy before playing.