janibet Privacy Policy

1 Who We Are

janibet is an internationally licensed online gaming and sports betting platform accessible at janibet.app. We serve players across Pakistan, including those based in Karachi, Lahore, Islamabad, Faisalabad, and all other cities and regions throughout the country. For the purposes of this Privacy Policy, janibet is the data controller responsible for the personal information collected and processed through the janibet Platform.

As a licensed gaming operator, janibet is subject to data protection obligations under the terms of its international gaming licence, which include maintaining appropriate technical and organisational measures to safeguard player data and to handle all personal information in a lawful, fair, and transparent manner.

2 Data We Collect

janibet collects the following categories of personal data from players in the course of providing our gaming and sports betting services:

3 How We Collect Your Data

janibet collects personal data through a variety of channels in the ordinary course of operating our Platform:

• Direct interactions: Information you provide voluntarily when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting support, or submitting a complaint.
• Automated technologies: Technical and usage data collected automatically as you interact with our Platform, including via cookies, web beacons, server logs, and analytics tools.
• Third-party sources: Identity verification agencies, fraud prevention databases, and payment processors may share data with us as part of our regulatory compliance obligations. We may also receive updated contact details from our payment partners where you have authorised such sharing.
• Public sources: In specific circumstances related to anti-money laundering checks, janibet may cross-reference publicly available data sources such as sanctions lists or politically exposed persons registries.

4 Legal Basis for Processing

janibet processes your personal data only where a valid legal basis exists under applicable data protection law. The legal bases we rely on are as follows:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to create and maintain your account and to fulfil our obligations under the player agreement.
• Legal obligation: We are required to process certain data — including KYC identity documents and transaction records — to comply with anti-money laundering regulations and the conditions of our international gaming licence.
• Legitimate interests: We process technical and usage data to detect fraud, maintain platform security, improve our services, and conduct responsible gaming monitoring, in circumstances where these interests are not overridden by your privacy rights.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only on the basis of your freely given, specific, and informed consent, which you may withdraw at any time.

5 How We Use Your Data

5.1 Account Management

Your identity and contact data are used to create, maintain, and administer your janibet account, to verify your identity at registration and during the ongoing KYC process, and to communicate with you regarding your account status, security alerts, and important platform notifications.

5.2 Payment Processing

Financial data is used to process deposits made via JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK, and to process withdrawal requests back to your verified payment method. Transaction records are retained to satisfy our obligations under anti-money laundering regulations.

5.3 Responsible Gaming

janibet uses your usage data — including game history, betting patterns, session duration, and deposit frequency — to monitor for signs of problem gambling behaviour and to deliver proactive responsible gaming interventions where required. This monitoring is a regulatory obligation and is carried out in your best interests as a player.

5.4 Fraud Prevention & Security

Technical data including IP addresses, device identifiers, and session logs are analysed to detect and prevent fraudulent activity, account takeover attempts, bonus abuse, and money laundering. This processing is essential to protect all players on the Platform.

5.5 Marketing Communications

Where you have given your consent, janibet may use your contact data and marketing preferences to send you personalised promotions, bonus offers, and platform updates. You may opt out of marketing communications at any time by updating your preferences in your account dashboard or by contacting support.

5.6 Legal & Regulatory Compliance

janibet processes and retains data as required to comply with the conditions of our international gaming licence, applicable financial regulations, anti-money laundering obligations, and any lawful requests from competent regulatory or law enforcement authorities.

6 Data Sharing & Disclosure

janibet does not sell, rent, or trade your personal data to third parties for their own commercial purposes under any circumstances. We share your data only in the following limited circumstances:

• Payment processors: JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, and Meezan Bank receive the minimum data necessary to process your deposits and withdrawals. Each processor operates under its own privacy framework and applicable Pakistani financial regulations.
• Identity verification providers: Third-party KYC and AML screening providers receive identity documents and personal details solely for the purpose of verifying your identity and conducting legally required compliance checks.
• Technology and infrastructure partners: Cloud hosting providers, security service providers, and analytics platforms that support the operation of the janibet Platform may process technical data under strict data processing agreements that prohibit any secondary use of your data.
• Regulatory and legal authorities: janibet will disclose personal data to competent regulatory bodies, law enforcement agencies, or courts where required to do so by law or pursuant to a valid legal order. We will notify you of such disclosure where legally permissible.
• Business succession: In the event of a merger, acquisition, or transfer of janibet's business, player data may be transferred to the successor entity, subject to equivalent privacy protections.

7 Cookies & Tracking Technologies

janibet uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies we use are described below:

• Strictly necessary cookies: These are essential for the Platform to function correctly. They enable session management, login authentication, and security features. These cookies cannot be disabled without impairing your ability to use the Platform.
• Performance and analytics cookies: These cookies collect anonymised information about how players interact with the Platform — which pages are visited most frequently, how long sessions last, and where technical errors occur. This data helps us continually improve the janibet experience.
• Functional cookies: These remember your preferences — such as your preferred language, display settings, and last used payment method — to provide a more personalised experience on return visits.
• Marketing cookies: With your consent, these cookies track your activity on the Platform to enable us to deliver relevant promotional content. You may withdraw consent for marketing cookies at any time via the cookie preference centre accessible from our Platform.

You can manage your cookie preferences through your browser settings or via our cookie preference centre. Please note that disabling certain cookies may limit the functionality available to you on the Platform.

8 Data Retention

janibet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our regulatory obligations. Our standard retention periods are as follows:

• Active account data: Retained for the duration of your active account relationship with janibet.
• KYC documentation and transaction records: Retained for a minimum of five years following account closure, as required by anti-money laundering regulations applicable to licensed gaming operators.
• Technical and usage data: Session logs and IP address records are retained for up to 12 months for fraud detection and security purposes, after which they are deleted or anonymised.
• Marketing consent records: Retained for three years from the date of last consent or opt-out, to maintain a record of your preference history.
• Support correspondence: Retained for up to three years from resolution of the relevant enquiry, to facilitate follow-up and dispute resolution.

On expiry of the applicable retention period, janibet will securely delete or irreversibly anonymise your personal data, unless a further legal obligation requires continued retention.

9 International Data Transfers

As an internationally licensed gaming operator, janibet may transfer your personal data to countries outside of Pakistan for storage and processing purposes. Where such transfers take place, janibet ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required under applicable international data protection frameworks. Safeguards employed by janibet include the use of standard contractual clauses approved by recognised data protection authorities, binding corporate rules where applicable, and transfers only to jurisdictions that provide an adequate level of data protection.

10 Your Data Rights

As a janibet player, you hold the following rights in relation to your personal data. janibet is committed to facilitating the exercise of these rights promptly and without unnecessary barriers: