21+ Only  |  janibet is committed to safe and responsible gaming for all players in Pakistan.  |  Play Within Your Limits
21+ Policy Player Protection Self-Exclusion Tools

Responsible Gaming
at janibet

At janibet, we believe that gaming should always be enjoyable — a form of entertainment, not a source of stress or financial hardship. Our responsible gaming programme is one of the cornerstones of how we operate, and we are fully committed to providing every player in Pakistan with the tools, information, and support they need to stay in control of their play at all times.

Whether you are in Karachi, Lahore, Faisalabad, or Islamabad — if you ever feel that gambling is no longer fun, janibet's responsible gaming resources are here for you, 24 hours a day, seven days a week.

Internationally Licensed
Self-Exclusion Available
21+ Strictly Enforced
21+
Minimum Age
Strictly Enforced
24/7
Support Available
Any Time
6+
Player Protection
Tools
PKR
Deposit Limits
in Local Currency

Our Commitment to You

janibet operates under an international gaming licence that mandates strict responsible gaming standards. These are not just regulatory requirements — they reflect our genuine belief that player wellbeing always comes first.

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Age Verification & 21+ Enforcement

janibet strictly prohibits anyone under the age of 21 from registering or playing on our platform. Every new account undergoes a mandatory KYC identity verification process before any deposits or gameplay are permitted. Our age verification is powered by third-party identity screening tools to ensure no minor can access our services — whether they are in Karachi, Lahore, or anywhere else in Pakistan.

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Deposit & Loss Limits

We empower every player to set their own personal deposit limits — daily, weekly, or monthly — directly from their janibet account dashboard. These limits apply to all deposit methods including JazzCash, EasyPaisa, Raast, HBL, and UBL. Once a limit is set, it cannot be increased without a mandatory 24-hour cooling-off period, ensuring that in-the-moment impulses do not lead to overspending.

Session Time Reminders

Time can pass quickly when you are engaged in cricket betting or enjoying our live casino games. janibet provides configurable session time reminders that alert you after a set period of continuous play. You can customise these reminders in your account settings — a simple but highly effective way to stay aware of how long you have been playing and to take regular breaks.

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Self-Exclusion Programme

If you feel you need a complete break from gaming, janibet's self-exclusion tool allows you to suspend your account for a period of your choosing — from 30 days up to a permanent lifetime exclusion. During the exclusion period, you will not be able to log in, deposit, or receive any promotional communications from janibet. Self-exclusion requests are processed promptly and take effect within 24 hours of submission.

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Reality Checks & Account History

Transparency is a key part of responsible gaming. janibet provides every player with full access to their complete betting history, win/loss records, and deposit/withdrawal ledger at any time from their account dashboard. Reality check pop-ups can also be enabled to display your net position at regular intervals during play, helping you make informed decisions about whether to continue.

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Professional Support Referrals

janibet's responsible gaming team is trained to identify signs of problem gambling and to proactively reach out to players who may need support. We also maintain an up-to-date list of international and Pakistan-based counselling and support resources. If you or someone you know needs help, do not hesitate to contact our support team — we will connect you with the right professional resources immediately.

Your Protection Tools

Every tool listed below is available to all registered janibet players at no cost. Access them any time from your account settings or by contacting our 24/7 support team.

Deposit Limits

Set daily, weekly, or monthly maximum deposit amounts in PKR. Limits activate instantly. Increases require a 24-hour waiting period before taking effect.

Loss Limits

Cap how much you can lose over any 24-hour, 7-day, or 30-day window. When your loss limit is reached, gameplay automatically pauses until the period resets.

Cooling-Off Period

Take a short break of 24 hours, 7 days, or 30 days without fully closing your account. All betting and deposits are paused for the chosen duration.

Self-Exclusion

Permanently or temporarily close your account. Choose from 30-day, 90-day, 6-month, 1-year, or lifetime exclusion options. Cannot be reversed during the exclusion period.

Session Reminders

Receive pop-up notifications after 30, 60, or 90 minutes of continuous play. Choose to continue or stop — the choice is always yours.

Reality Checks

Enable real-time net position displays during gameplay so you always know your current win/loss status and can make informed decisions at any moment.

Account History

Access your complete transaction history, game records, and betting logs at any time. Full transparency over every PKR deposited, wagered, and withdrawn.

Support & Counselling

Our trained responsible gaming team is reachable 24/7 via live chat. We can provide guidance, escalate your case, and connect you with professional counselling services.

How to Activate These Tools

1
Log In

Access your janibet account using your registered credentials via the login page.

2
Go to Settings

Navigate to your Account Settings and select the Responsible Gaming tab from the menu.

3
Choose Your Tool

Select the protection tool you want to activate — deposit limit, cooling-off period, self-exclusion, or session reminders.

4
Confirm & Apply

Confirm your selection. Most tools take effect immediately. For self-exclusion, your account is suspended within 24 hours of confirmation.

Recognising the Warning Signs

Problem gambling can affect anyone — it is not a reflection of character or weakness. The earlier warning signs are recognised, the sooner support can be accessed. janibet encourages all players to be honest with themselves about their gambling habits. Review the warning signs below and reflect on whether any apply to you or someone you know.

If you identify with two or more of the warning signs listed here, we strongly encourage you to contact janibet's responsible gaming team immediately or reach out to a qualified counsellor. You do not have to manage this alone.

All conversations with janibet's responsible gaming team are completely confidential. We are here to help, not to judge.

Gambling with money meant for rent, bills, groceries, or other essential expenses
Chasing losses by continuing to play in an attempt to win back money you have lost
Lying to family members or friends about how much time or money you spend gambling
Feeling anxious, irritable, or restless when you are unable to gamble
Needing to bet increasing amounts of money to feel the same level of excitement
Neglecting work, studies, family responsibilities, or social life due to gambling
Borrowing money from friends, family, or financial institutions specifically to gamble
Failed attempts to cut back or stop gambling despite wanting to do so
Using gambling as a way to escape stress, depression, loneliness, or personal problems
Feeling guilt or shame after a gambling session but continuing to gamble anyway

Quick Self-Assessment

Answer these questions honestly to gain a clearer picture of your current relationship with gambling. This is not a diagnostic tool — it is simply a starting point for self-reflection.

Q1
Have you ever gambled more than you intended to in a single session, even after telling yourself you would stop at a certain point?
Q2
Have you ever missed work, studies, or an important family commitment because of gambling activities?
Q3
Has gambling ever caused you financial stress — such as being unable to pay a bill or meet a regular monthly expense?
Q4
Have you ever felt the need to hide your gambling activity from your spouse, parents, or close friends?
Q5
After losing money gambling, do you feel a strong urge to return as soon as possible to try to win it back?
Q6
Has anyone close to you — a family member, friend, or colleague — ever expressed concern about your gambling habits?
Q7
Do you find yourself thinking about gambling frequently during the day, even when you are not actively playing?
Q8
Have you ever borrowed money or sold personal belongings in order to fund gambling?

If you answered "Yes" to two or more of the above questions, we encourage you to speak with janibet's responsible gaming team or contact a professional counselling service. Remember — recognising the issue is the first step, and help is always available.

Protecting Minors & Young People

janibet maintains an absolute zero-tolerance policy towards underage gambling. The minimum age to register and play on janibet is 21 years. This is non-negotiable and is enforced through our mandatory KYC identity verification process, which requires all new players to submit government-issued identification before any account activity is permitted.

If you share a device with younger family members — including children, teenagers, or young adults under 21 — we strongly recommend taking additional steps to prevent unauthorised access to the janibet platform. These steps include enabling device-level parental controls, ensuring your janibet account password is not saved or visible on shared devices, and logging out of your account after every session.

If you suspect that a minor has accessed or registered on janibet, please report it to our support team immediately at [email protected]. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.

Mandatory KYC Verification

All new registrations require submission of a valid CNIC or passport. Accounts are not activated until identity and age are confirmed by our verification team.

Device Parental Controls

Use your device's built-in parental controls or third-party content filtering software to block gambling websites for shared devices used by under-21 family members.

Secure Your Credentials

Never share your janibet password. Ensure your login details are not stored in shared browsers or autofill settings on any device accessible to minors.

Always Log Out

After every session on a shared device, log out of your janibet account completely. Do not rely on session timeouts alone as a security measure.

Common Questions

Answers to the most frequently asked responsible gaming questions from janibet players across Pakistan.

Log in to your janibet account and navigate to Account Settings. Select the Responsible Gaming tab and choose Deposit Limits. You can set a daily, weekly, or monthly limit in PKR. The limit takes effect immediately. If you later wish to increase the limit, a mandatory 24-hour waiting period applies before the increase becomes active — this cooling-off period is there to protect you.

Self-exclusion is a formal request to suspend your janibet account for a set period, during which you will not be able to log in, deposit, play, or receive any marketing communications. To activate self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, and choose your preferred duration (30 days, 90 days, 6 months, 1 year, or lifetime). Your account will be suspended within 24 hours of the request being processed. Self-exclusion cannot be reversed before the chosen period expires.

Yes. Any remaining balance in your janibet account at the time of self-exclusion can be withdrawn to your verified payment method. Withdrawal requests during a self-exclusion period are processed normally via JazzCash, EasyPaisa, or your registered bank account. Please contact our support team to initiate a withdrawal if you are unable to log in to request it yourself.

janibet's responsible gaming team actively monitors player behaviour for indicators of problem gambling, including sudden increases in deposit frequency, extended session times, and repeated chasing-loss patterns. If our team identifies concerning behaviour, we will proactively contact you via your registered email or live chat with information about our responsible gaming tools and professional support resources. In serious cases, janibet reserves the right to impose temporary account restrictions for your protection, even without a formal request from you.

Absolutely. All responsible gaming interactions — whether you are setting limits, requesting a self-exclusion, or speaking with our support team about gambling concerns — are treated with complete confidentiality. This information is never shared with third parties for marketing purposes and is only accessible to janibet's authorised responsible gaming personnel. Please refer to our Privacy Policy for full details on how janibet handles your personal data.

Yes. janibet strictly enforces a 21+ age requirement for all players. During registration, you will be asked to provide a valid government-issued identity document such as a CNIC or passport. Your account will not be activated until our verification team has confirmed your identity and age. Any account found to belong to a person under the age of 21 will be immediately and permanently closed, and all funds will be returned through the original deposit method.
Our Promise

janibet's Responsible Gaming Pledge

We pledge to provide every player in Pakistan with a safe, fair, and transparent gaming environment. We pledge to enforce the 21+ age restriction without exception. We pledge to offer free and accessible responsible gaming tools to all registered players. We pledge to respond to every responsible gaming request within 24 hours. We pledge to put player wellbeing above commercial interests — always. Gaming at janibet should be fun, and we will do everything in our power to keep it that way.

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21+
Age Policy
Play Responsibly

Ready to Play the Right Way?

Join thousands of players across Pakistan who enjoy cricket betting, live casino, and premium slots on janibet — safely, fairly, and responsibly. Set your limits before you start, stay in control, and remember: gaming is entertainment, not income.

Must be 21 or older to register and play. If you or someone you know needs help with problem gambling, please contact our responsible gaming team at [email protected]